Service Plans & Support

Responsive Support.

In response to this growth and to better serve you, we are proud to announce the launch of our service department and tiered service plans. These plans will help us to deliver an even better level of customer service, including better response times and ensuring that no events slip through the cracks.

Our service plans offer a range of benefits, including discounted labor and support rates, ongoing remote firmware and maintenance updates, proactive notifications on system issues, guaranteed scheduling within 2 days of a service notice, and advanced replacement on malfunctioning equipment. We also have an Elite Membership package that includes all labor and support services in the membership fee, personalized consultations, and dedicated concierge support.